Protocol 3: Follow-Up — Nudge
Follow-Up
The Nudge Operating System

Protocol 3 Follow-Up

Most leads do not convert on first contact. This protocol makes sure silence never means lost. Every lead that does not book immediately enters a structured, multi-touch sequence that keeps them warm until they are ready.

14 Day Sequence
5 Contact Types
0 Manual Effort

The system does not let leads expire from inaction.

See How It Works
READY WARMING UP DORMANT
Keep every line in the water, all at once.

Most agents lose deals not because someone chose a competitor. They lose deals because they forgot to follow up and someone else remembered to. Protocol 3 keeps your line in the water for every lead at the same time, at every stage of readiness, automatically.

How It Works

From the moment a lead does not book, to the moment they raise their hand, the system handles every step without you.

Step 01
A Lead Does Not Book Right Away

Someone hears from the system. Maybe they answered, maybe they did not. Either way, they did not schedule an appointment. That is completely normal. The system notices immediately.

Step 02
They Enter the 14-Day Follow-Up Plan

The system automatically enrolls them into a structured 14-day multi-touch sequence. No one has to remember to do this. It just happens, for every lead, every time, without exception.

Step 03
They Hear From You Across Multiple Channels

Over the next two weeks, they receive texts, emails, and call prompts, each written to sound personal and relevant, never generic. Every message is tailored to where that lead came from.

Step 04
The System Stays Patient While You Are Busy

Agents forget to follow up. Life gets in the way. This system never gets distracted. It keeps sending the right message at the right time, for every person in your pipeline at once, indefinitely.

Step 05
When Someone Responds, the System Acts

The moment a lead replies or shows interest, they move to the top of the priority list. The agent gets notified. The conversation picks back up right where it left off. Nothing falls through.

90s
Response Window
100%
Leads Covered
3x
Touch Points
0
Manual Tasks

What Happens
Day by Day

Click any day to see what the system sends and why.

D1
Day One
D2
Day Two
D3
Day Three
D5
Day Five
D7
Day Seven
D10
Day Ten
D14
Day Fourteen
Day 1
First Follow-Up Call

Within hours of the first missed contact, the system places a warm follow-up call with a conversational script personalized to that lead's source. It does not sound like a robocall. It sounds like the agent reaching out personally.

Voice Call CRM Log

From First Contact
to Closed Deal

See how Protocol 3 sits inside the larger system and feeds every other protocol.

Protocol 2
Outreach
First contact made. AI call goes out within 90 seconds of lead entry.
Protocol 3
Follow-Up
No booking. 14-day multi-touch sequence begins. Texts, emails, and calls run automatically.
Protocol 4
Capture
Lead engages. Interactive video collects details, routes into CRM, and schedules the appointment.
Protocol 5
Operations
Appointment confirmed. Agent notified. Lead routed to top of daily priority list.
Protocol 6
Growth
Deal closes. Testimonial collected. Referral sequence fires. The cycle expands.

It Does Not Stop
at New Leads

Protocol 3 also keeps every other relationship in your business warm, automatically.

Past Clients and Your Sphere

Everyone you already know hears from you four times a year. A market update, a check-in call, a video prompt. No writing required. It fires automatically from a CRM tag.

Leads Gone Quiet

Any contact untouched for 90 or more days gets a reactivation sequence with scripts written for exactly how long they have been dormant. One message at the right moment brings them back.

Active Sellers

Sellers with a home on the market receive a weekly update on showing activity. They always know where things stand without the agent having to make a single check-in call.

Difficult Price Conversations

When a listing hits 21 days without an offer, the system opens the price reduction conversation with a scripted, empathetic call. The agent no longer has to walk into that discussion cold.

Transaction Milestones

Buyers and sellers in active transactions receive an update at every key stage of the deal. They feel informed and taken care of from contract to close, all without agent time.

Post-Close Referrals

Right after every closing, a structured video testimonial prompt goes out automatically. The same sequence requests referrals at the highest point of client satisfaction, when the answer is most likely yes.

Nudge Operating System

Ready to Stop Losing Deals to Forgetfulness?

Protocol 3 is one of six systems that run your business on autopilot. Schedule a discovery call to see which protocols belong in your stack.

Schedule a Discovery Call